Service Engineer
Location: Banbury
Salary: £35,000
Hours: Full time 5 days 08:45 to 16:45
An excellent opportunity has now arisen for an Service Engineer in Banbury, Responsible for for the service, repair and support of a range of inspection equipment the likes of which are Industrial Metal Detection, Check weighing, X-Ray and Vision products.
Benefits:
- Holidays: 25 days plus Bank Holidays
- Company Pension
- Company Vehicle
- Employee Access Program
- Discounts to high street stores, entertainment, holidays, gym membership, cycle to work scheme, Specsavers voucher scheme
- Training and career development
Responsibilities:
- Commissioning of new machinery
- Validation Visits
- Service Reports
- Telephone technical support
- Product Training to users, (QC, Maintenance and Operators)
- Successfully applying software enhancements to improve performance of equipment
- Fault diagnosis and repair
- Ensuring reoccurring issues are resolved in a timely and satisfactory manner
- Feedback to Technical/Production
- Support production with Customer returns
- Assistance with Production activities:
- Electronics: Tuning Final QC
- Controls: Cabinet and Machine Wiring
- Product Testing
- Co-ordination and delivery of ‘after sales’ upgrades and/or refits
Personal attributes - the job-holder will need to demonstrate:
- Passion for Service
- Proactivity and Initiative
- Confidentiality and Integrity
- Ability to work as part of a team as well as independently to resolve customer issues
- A methodical approach to problem solving and trouble shooting
- Flexibility and the ability to respond well to change and pressure
- A personable approach with the ability to communicate at all levels
- Reliability – on time and well prepared
- A flexible approach to hours worked, including some weekends
- Willingness to travel UK and some overseas
- Clean full UK Driving Licence
Specific Skills
- Experience of Electrical & Mechanical engineering
- Experience as a Field Service Engineer
- Familiarity of the food manufacturing Industry (preferred)
- Microsoft Word, Excel
- Outlook email or similar system
Wright Staff are acting as an employment business in relation to this vacancy.